*Part-time*

Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than a job—you’ll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you. Our Front Desk Staff are the front line of community change in our Y. The ideal candidate for this role can build rapport well with others, enjoys engaging with people of all backgrounds, and has excellent problem-solving skills.

Job Duties:

• Establish meaningful rapport and relationships with members
• Administrative tasks relating to selling & managing memberships, registering people for programs, and assisting members in signing up for classes & pool time
• Fielding member requests & questions both in the facility and over the phone
• Offering and guiding tours of the facility
• Handling cash & credit card payments
• Ensure that all who enter the building are checking in with the front desk

Qualifications:

• Must be at least 18 years of age
• High school diploma or equivalent
• Previous customer service experience required, at least 2 years preferred
• Strong written & verbal communication skills
• Experience with computers and database platforms required

$16.50 – $17.50 per hour

Benefits include a free membership to the Y and the opportunity to participate in a 403(b).

Please submit your application, resume, and cover letter to kira.mattheson@hrymca.org

Or mail/in person to Hampshire Regional YMCA Attn: Kira Mattheson 286 Prospect St. Northampton, MA 01060