Your Y Membership Means More
Who We Are
Caring. Honesty. Respect. Responsibility. At the Y, they’re more than words, they’re words to live by. Character development has been at the heart of the YMCA movement since the beginning. We proudly incorporate our four core values into all of our programs, activities, and interactions. The Hampshire Regional YMCA has a long-established tradition of improving lives in our community. Since 1880, thousands of people have walked through the doors of our YMCA. Our members and participants are impacted by our core values of caring, honesty, respect and responsibility. Every day we are reminded that the work we do is not just a luxury, it is a necessity. Our dedicated team of staff, members and volunteers consider it an honor and privilege to be part of this vital social movement.
Diversity and Inclusion
The Hampshire Regional YMCA is an inclusive organization open to all. We welcome all people regardless of ability, age, background, ethnicity/race, faith, gender identity, or sexual orientation. The Y believes that, in a diverse world, we are stronger when we are inclusive, when our doors are open to all and when everyone has the opportunity to learn, grow and thrive. We work proactively and collaboratively to build organization and individual capacity, as inclusion is important to our strategy and impact. We welcome individuals with diverse abilities and if reasonable accommodations or modifications are needed, please contact our ADA Compliance Officers, Julie Bianco, julie.bianco@hrymca.org and Kira Mattheson, kira.mattheson@hrymca.org.
Individuals may utilize the locker room in alignment with their gender identity.
Facility Usage Guidelines for YMCA Members
- YMCA members are required to scan their membership card at the Welcome Center when they arrive at the facility.
- If attending a group exercise class or using one of our pools, a reservation must first be made in MotionVibe, our separate reservation system.
- Only household members may access our child watch services.
- Members ages 18+ have full use of the facility, including the upstairs adult locker rooms. Facility usage is as follows for those members under 18:
- Youth members ages 14 – 17 may use the wellness center, weight room, functional training room, racquetball courts, gymnasium, pools and attend group exercise classes independently or with a care partner, as needed. Reservations may be required.
- Youth ages 12-13 may use the wellness center, gymnasium, pool, and youth center solo. Youths of these ages are allowed to attend group exercise classes accompanied by a parent or guardian.
- Youth members ages 10-11 may use the gymnasium, pool and youth center, and may participate in yoga and dance formats with a parent/caregiver participating next to them.
- Youth members, under age 10, must be accompanied by an adult 18 years or older and may use the gymnasium, pools, and may participate in family classes only.
Facility Usage Guidelines for all YMCA Guests
All YMCA Guests must:
- Register at the Welcome Center and provide valid photo identification upon their first visit. Guests will have their photo taken and should be prepared to provide their birthdates, address, phone number and emergency contact. Guests under 18 years will also provide parent/guardian information.
- Sign a waiver of liability upon each visit.
- Reservations may be needed for parts of the building – guest may reserve slots a maximum of 2 hours prior to use (pools, group exercise classes, etc.) please call the welcome center for more information).
- Adhere to all YMCA policies, procedures, and usage guidelines.
- Youth guests, 14 – 17 years, may use the wellness center, weight room, functional training room, racquetball courts, gymnasium, pools and attend group exercise classes independently or with a care partner, as needed. Reservations may be required.
- Youth ages 12-13 may use the wellness center, gymnasium, pool, and youth center solo. Youths of these ages are allowed to attend group exercise classes accompanied by a parent or guardian.
- Youth guests, 10-11, may user the gymnasium, pool and youth center, and may participate in yoga and dance formats with a parent/caregiver participating next to them.
- Youth guests, under age 10, must be accompanied by an adult 18 years or older and may use the gymnasium, pools, and may participate in family classes only.
Guests of the Hampshire Regional YMCA are not permitted to use our child watch services. We reserve the right to limit guest passes at any time.
Guest fee when visiting with a Y member
Guests of a Y member may visit our facility for a reduced fee. The guest must be accompanied by a member to receive the reduced fee.
Youth (ages 10-17) | $3 |
Young Adult (ages 18-22) | $5 |
Adult (ages 23+) | $6 |
Family (Adult(s) with their child/ren)
Up to 3 children, then $3 each additional child |
$10 |
Police officers/firefighters/veterans | $5 |
Guest fee for all other visitors
Any community member may pay a daily fee to use the Y.
Youth (ages 10-17) | $6 |
Young Adult (ages 18-22) | $10 |
Adult (ages 23+) | $12 |
Family (Adult(s) with their child/ren)
Up to 3 children, then $3 each additional child |
$20 |
Police officers/firefighters/veterans | $5 |
HRYMCA Community Impact Fund
The HRYMCA Community Impact Fund is focused on supporting individuals and programs by enabling equitable access to quality services and programming for everyone. Gifts to the Impact Fund remain local and support families and children right here in Hampshire County. The fund provides preventative health programming, healthy living programs, community partnerships, and financial assistance. By focusing on eliminating barriers this fund increases access and opportunity for everyone. Make a gift today at the Welcome Center or donate online.
Financial Assistance
We offer financial assistance to provide equitable access to YMCA memberships and programs. Financial assistance is made possible through donations to our YMCA Community Impact Fund.
We offer financial assistance to provide equitable access to YMCA memberships and programs. Financial assistance is made possible through donations to our YMCA Community Impact Fund. We offer financial assistance based on household income and size and review special circumstances like medical expenses and unemployment. Assistance can make it more affordable for you to benefit from everything we offer, from membership to swim lessons, summer camps, and sports programs. This assistance is made possible through the generous contribution of YMCA donors. Complete a Financial Assistance application at the Welcome Center or download the application online.
Hours of Operation
Monday-Friday 5:30am-9:00pm
Saturday 7:00am-3:00pm
Sunday 8:30am-3:30pm
Holiday Schedule
The YMCA is closed on the following days:
New Year’s Eve, New Year’s Day, Easter, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
Additional schedule changes may occur throughout the year and will be posted.
There are situations that arise when hours are subject to change and areas of the facility are subject to close without advance notice due to maintenance, staffing and/or program needs. Membership fees are developed with this in mind and fees are not changed during these times.
Inclement Weather Policy
There are times when the Y will close due to inclement weather. Please watch or listen for cancellations and/or closings on our website and Facebook. The safety of our members and staff is the most important factor in determining weather-related closings. If conditions warrant, the CEO may decide to close the YMCA early, delay opening, cancel programs and classes, or close the facility entirely on severe weather days.
Click here to view our winter weather policy.
Thunder/Lightning Pool Policy
The Hampshire Regional YMCA is dedicated to the safety and well-being of our members and program participants. One way the YMCA practices a safe environment is to close swimming pools during severe weather such as thunder and lightning. The YMCA of the USA, FEMA, the American Red Cross, NOAA, and the National Lightning Safety Institute all advise to not use plumbing of any kind during thunder and lightning and to stay clear of windows. Thunder is the sound of lightning, which is a warning that lightning is either present or will soon be visibly present. For these reasons, our YMCA aquatic facilities will close during thunder and lightning and we ask that you respect this policy.
The pool will close until 30 minutes after the last thunder or lightning.
Membership Categories
Y-Team (For Swim Team Participants – Limited membership for children age 6–9) This membership is required for children ages 6–9 who participate on our swim team and who are not part of a family with a Household Membership. Y-Team members pay member rates for all programs.
Youth – For children ages 10 to 17 years old.
Young Adult – For young adults between the ages of 18 and 22.
Adult – For adults between the ages of 23 to 64.
Adult Couple – Two adults living in the same household.
Senior – Must be 65 years old or older.
Senior Couple – Primary payee must be at least 65 years old, second person must be at least 60, and both must be living in the same household.
One Adult Family – A family with only one adult or when only one adult in the household joins the Y. Includes all dependent children (22 years and younger) also living in the same household.
Two Adult Family – A family membership with two adults (23 years and older) and all dependent children (22 years and younger) also living in the same household.
Three Adult Family – If a third adult in a household qualifies as a dependent and is claimed on either of the primary adults’ tax returns. Dependents include full-time college students, elderly parents, disabled adult children, or live-in nannies. Verification of household status will be required prior to joining. $31.00 per additional adult.
Military Veterans – (For Military Veterans and their families, who do not otherwise qualify for Financial Assistance) We proudly offer all Military Veterans and their families a 10% discount on membership and waive the Joiner’s Fee.
Military Membership – YMCA of the USA, the Armed Services YMCA, and the Department of Defense have launched the YMCA Military Outreach Initiative to address the needs of families of deployed military personnel who live far from a military installation and require access to child development, family strengthening, and health and well-being programming. For enrollment steps and guidelines for your family, email info@hrymca.org for more information.
Membership Holds
We hope you won’t need a medical hold, but if you do, we’ll be here to help.
- Membership can be held for the following reasons:
- Medical Hold – With written notification from your physician, your membership may be inactive during your recovery period for up to 12 months. Your membership may be reactivated without the rejoining fee upon your ability to return.
- No reason necessary for up to 1-3 months. Your membership may be reactivated without the rejoining fee upon your ability to return.
- A hold may be extended beyond 3 months for medical reasons. In this case, we require written notification from your physician. Your membership may be reactivated without the rejoining fee upon your ability to return.
- Medical holds must be requested in writing, either in-person or via email to the Membership Services Director. A medical hold requested via email will go into effect when it has been approved by the Membership Services Director.
- While the membership is on hold, any program registration will be charged at a non-member rate during non-member registration.
- Members that actively enrolled in camp or youth programs cannot go on hold or will pay the difference of the non-member rate.
- Anyone on the membership that desires to use the YMCA facility while on hold, must pay the day pass fee.
- All visiting privileges using Reciprocity, A.W.A.Y, and Nationwide Membership are suspended while on hold.
- Only members in good standing (no outstanding invoices) can be put on hold.
- A hold does not constitute a cancellation of membership. After the specified amount of time listed on the hold form, the draft will resume OR the membership will reactivate.
- If the member has a locker and wishes to keep it during the hold, they must pay the monthly locker dues during their hold.
- Members are allowed ONE hold of 1-3 months per calendar year, unless a medical note is provided to either extend a current hold or start a new hold within the same year.
Nationwide Membership
Most YMCAs across the United States participate in Nationwide Membership. Please check with the YMCA you plan to visit for any restrictions or details.
Plan to take your membership card and a photo ID with you when you visit. In keeping with the spirit of Nationwide Membership you must visit your home Y more than 50% of the time.
Guest Pass Policy
The purpose behind our guest policy is to enhance service to current members who are encouraging a friend to join; and to make reasonable accommodations for out-of-town family and visitors. Guests of a member may visit the HRY for a reduced fee. The guest must be with the member to secure this reduced fee. *Please see guest rates at the top of this page.
Wellness Insurance Reimbursement
Many health insurance carriers provide a health and wellness reimbursement plan. We can provide a letter of verification and receipts of payments for your membership. Check with your health insurance carrier on the specifics of their program.
Cancellation Policy
EFT member dues are paid on the 1st of each month, and pay for the month they are in (Example: May 1st draft covers membership for the month of May). Therefore, we do require written notification before the 15th of each month, to avoid being billed for the following month. Your membership privileges will expire on the last day of the month after your final draft. Annual memberships require 30 days written notice to cancel. Upon approval, a refund will be given for any unused portion of the membership after the 30 day written notice period.
Guest and Nationwide Membership Reservations
Members of the HRYMCA will get priority reservations for the pool, group exercise class, racquetball, and functional training space. Guest pass & Nationwide Membership (NWM) users can call up to 2 hours prior to their arrival to reserve a spot in the Pool, Functional training room, or a Group exercise class. If a guest pass/NWM user visits the Y and wants to participate in any of the listed areas above and has not made a reservation, they would need to check with the Welcome Center to ensure there is space available for them to attend. Guest pass & NWM users cannot utilize Child Watch. Child Watch is an HRY member benefit.
Children in the Y
Youth Age Policies
Members and non-members ages 18+ have full use of the facility, including the upstairs adult locker rooms. Facility usage is as follows for members and non-members under 18:
Youth under age 10 must be accompanied by an adult 18 years or older and may use the gymnasium, and pools, and may participate in family classes only.
- Youth ages 10-11 may use the gymnasium, pool, and youth center, and may participate in yoga and dance formats with a parent/caregiver participating next to them.
- Youth ages 12-13 may use the wellness center, gymnasium, pool, and youth center solo. Youths of these ages are allowed to attend group exercise classes accompanied by a parent or guardian.
- Youth ages 14 – 17 may use the wellness center, weight room, functional training room, racquetball court, gymnasium, pools and attend group exercise classes independently or with a care partner, as needed. Reservations may be required.
Child Watch
Our child watch program is included for HRYMCA members who have either a 1 Adult Family or 2 Adult Family membership. It includes two supervised age-appropriate rooms for children 6 weeks to 9 years of age. Our staff entertains and engages children with fun, hands-on activities in a safe, nurturing environment while you work out or unwind. Each parent receives five, 90-minute visits per week; no consecutive time blocks (two hours in between each visit); a maximum of one time block per day/per adult. Parents/guardians must remain at the Hampshire Regional YMCA facility while children are being cared for.
Hours Available for Ages 6 weeks-5 years
Monday-Friday: 8:30am-12:00pm
Monday- Friday: 4:00-7:00pm
Saturday and Sunday: 8:30am-12:00pm
Hours Available for ages 6-9 years
Monday- Friday: 4:00-7:00pm
Saturday and Sunday: 8:30am-12:00pm
Teen Center
The Hampshire Regional YMCA is proud to provide a space for members ages 10 and older to come and relax, have fun, and enjoy each other’s company. The Teen Center is always staffed with two YMCA Teen Center Staff.
Monday – Friday: 2:30-5:00 pm
Saturdays: Closed
Sunday: Closed
*hours are subject to change
Health & Wellness
Wellness Center & Circuit Room
The HRY Wellness Center offers state-of-the-art cardiovascular equipment from Cybex, Matrix, and Precor, including treadmills, ellipticals, ARC trainers, AMTs, rowers, stairmills, upright bikes, recumbent bikes, upper body Krankcycles. In our cardio room, programming is available on nine flat-screen TVs.
In our circuit room, all fitness levels can utilize our Cybex Eagle NX strength training circuit, complete with two wheelchair-accessible machines. The free weight room contains a wide array of dumbbells, a power cage, and a Cybex functional trainer.
Functional Training
The Y is excited to offer a functional training space complete with kettlebells, TRX trainers, slam balls, battle ropes, free weights, plyo boxes, BOSU trainers, and stability balls. Come check it out!
Wellness Center
• Coats, gym bags, and backpacks are not allowed in the Wellness Center or group exercise studios.
• Appropriate fitness clothing is required.
• Orientation to the fitness center is offered for all members. Please take advantage of this benefit before you use the equipment.
• Clean, indoor athletic shoes and athletic clothing must be worn during exercise in all workout areas of the facility. Shirts must be worn. Closed-toe shoes are required in the Wellness areas.
• Return free weights to the appropriate racks when you are done.
• Please follow our cardio machine procedures and circuit etiquette. Do not rest on machines between sets if someone is waiting.
• The staff reserves the right to excuse a member from the fitness center if conduct is not in accordance with our guidelines.
Programs at the Y
Program Registration
Each calendar year has several program sessions. Members have a 1-week priority registration period, which begins 3-4 weeks before the start of the session. Non members’ registration opens 2 weeks before a session begins. Session dates are available at our front desk. Members pay a reduced rate for programs.
Refund Policy for Programs/Classes
Requests for refund or credit must be made in person or in writing. Refund or credit will be given according to the following schedule:100% – two weeks before first week of class / 100% – voucher only, one week prior to start of class. Once a session begins, all changes must be approved by the program director.
Membership must be active through the current session in order to receive member discounts.
Services for Fees or Trade
YMCA members, participants, and guests may not use Y facilities to provide services, such as personal training, basketball/swim coaching, etc., for fees or trade. Acting as an independent contractor in the Y facility may lead to membership suspension.
Code of Conduct
Based on the four core values, the following code of conduct ensures that all who enter our YMCA enjoy a safe, welcoming, and comfortable environment.
We ask everyone to act in a manner that upholds these principles. When you use the Y, we expect you to behave in a way that shows respect and caring for others. This includes refraining from language or actions that could hurt or frighten another person, or behavior that falls below a generally accepted standard of conduct. The HRYMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs. We ask everyone- staff, members and guests – to follow our Code of Conduct.
1. Language: speak in respectful tones; refrain from use of vulgar, hateful, or derogatory language.
2. Resolving conflicts in a respectful, honest, and caring manner; never resorting to physical contact or threatening gestures.
3. Respecting others by refraining from intimate behavior in public; and abstaining from contact of a sexual nature.
4. Respecting the property of others; never engaging in theft or destruction.
5. Creating a safe, caring environment; never carrying illegal firearms or devices.
6. Participating in programs to build a healthy spirit, mind, and body; never engaging in the use, sale, dispensing, or possession of illegal drugs or narcotics, or the unsanctioned use of alcohol on YMCA premises.
7. Adherence to the YMCA Code of Conduct and regulations is essential.
Cooperation among staff, members and guests is an important part of making our YMCA welcoming to all. A violation of the HRYMCA’s Code of Conduct may result in a suspension or termination of HRYMCA membership or privileges. The CEO will determine whether a violation of the HRYMCA’s Code of Conduct has occurred and the appropriate action to be taken.
We also ask that cell phone conversations occur in lobby area. Cell phones are not permitted in any capacity (including texting, listening to music, pictures, etc.) in the locker rooms or bathrooms.
Gymnasium Code of Conduct
- No food or drink is allowed in the gymnasium.
- No changing of clothes in the gym or hallways.
- No street shoes or shoes that mark floors are permitted in the gym.
- Behavior contradicting the YMCA core values of Caring, Honesty, Respect, and Responsibility will not be permitted and membership privileges may be
revoked.
Pool Code of Conduct
- All persons are required to take a shower before entering the pool. Persons with communicable diseases or with open cuts or sores are not allowed in the pool.
- Band-Aids are not allowed in the pool.
- Admission to the pool will be refused to persons with infections such as fevers, rashes, foot infections, open wounds, etc. Persons wearing bandages for any reason are requested to remove them before being admitted to the pool.
- No food, drink, or gum is allowed in the pool area, except plastic water bottles.
- Only swimmers with proper swim attire will be admitted into the pool. This will be determined by the lifeguard.
- There will be no running on the deck, no pushing, and no horseplay (dunking, hitting, throwing, splashing, riding on shoulders, etc.) of any kind allowed.
- No back dives, flips, or twists off the side of the pool. Diving is only permitted at the back wall in the 9ft area; otherwise entering the pool must be done feet first.
- Use of bathing caps is recommended. Long hair should be tied back.
- No spitting, spouting water, blowing the nose, or discharging bodily waste in the pool.
- Youth are required to pass a deep-end swim test in order to utilize the deep end of the large pool. After passing the test, they are required to wear a blue deep-end bracelet each time they swim there. Please see the aquatics staff for more information.
- The lifeguard has the option to swim test any member before entering the deep end or at any time the lifeguard determines as necessary.
- The lifeguard’s decisions in the pool area are final.
The Y is a family-oriented environment, and we ask you to please use good judgment at all times.
Smoking
Smoking is not allowed on the premises of the YMCA.